Effective 3 August 2026

Privacy notice

Shipping Contract Guard is operated from Belgium. Questions and data requests can be sent to hello@shippingcontractguard.com.

What the service processes

The WordPress plugin keeps contracts, local runs, its private signing key, and its checkout activation secret on your WordPress site. If you activate the Operator service, the plugin sends an opaque site fingerprint, a public signing key, approved-contract identifiers, minimized test outcomes, supported boundary kinds, timestamps, configuration fingerprints and bounded semantic configuration changes. It does not send customer names, customer addresses, orders, carts, card data, merchant payment credentials, carrier credentials, raw destinations, product IDs, or the private signing key.

For billing, we retain Stripe customer, subscription, Price and event identifiers, subscription status, event times and payload digests. Stripe independently processes the billing, contact and tax information entered on its checkout.

Why and how long

We process service data to provide contracted monitoring, history, alerts, security, abuse prevention, support, billing administration and legal compliance. Contract evidence is retained according to the subscribed plan, initially 90 days. Security and audit records are normally retained for up to 365 days. A requested account deletion is recoverable for 24 hours before tenant records are purged; minimal billing, security or deletion records may be retained where needed for legal obligations and replay protection.

Providers and location

The application and encrypted backups are hosted with OVHcloud in Gravelines, France, with an encrypted operational copy held by the operator. Stripe processes subscription payments and automatic tax. Email providers process messages you choose to send and service alerts you configure. We do not sell personal data and the product site uses no analytics, advertising scripts or tracking cookies.

Your choices and rights

You can use all Local features without the optional service. A WooCommerce manager must explicitly consent before the plugin contacts it. You may request access, correction, export, restriction, objection or deletion by emailing hello@shippingcontractguard.com. You may also complain to the competent Belgian data-protection authority.